This practical program refreshes and develops your ability to resolve problems and to make decisions, especially in a team or group setting. It has many individual and team activities and participants regularly comment that the teaching methods are more enjoyable than they would have expected on a training program.
Course Level: Intermediate Instructor: Tony Hendry
Designed for you, if you are...
In need of refining and developing your individual and / or team problem solving skills
Faced with difficult decisions to make
Wanting high ownership of and commitment to decisions
Someone who enjoys learning through activity
How we build your confidence
Giving you clear explanation of and experience in a range of techniques to identify the underlying causes of problems
Progress from single cause to multiple causes of problems
Making even highly emotional decisions manageable and justifiable
Getting you involved in individual and group activities
Decision making - Majority approach - Achieving consensus - High ownership decision making - Using decision trees - Risk analysis and integration of preventive and contingent actions - Managing the behaviours of the group