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The Winning Toolkit for New Managers and Difficult Times (MAN45)

  • 10-13 December 20184 daysVienna, AustriaCourse Fee: 2950 EUR + VAT


Moving into management is not an easy change and when moving into a position of leadership the responsibility that goes with it is something that presents a whole range of new challenges that you need to be able to manage. Top of that list is managing and developing people.
This engaging course has been developed to provide those with high-growth potential the core skills they need to be able to deliver exceptional team performance through times of change.

Course Level: Skill
Instructor: Tony Copeman

Designed for you, if you are...

  • An engineer or professional with high-growth potential and aspirations looking for a comprehensive course to help develop your management and leadership skills and career development opportunities
  • A professional who has taken on a management role, but has had little or no management training

How we build your confidence

Essentially this course gives all delegates the room to understand and learn. Throughout the course you will engage in discussion and application of the subject matter through:
  • Introduction and demonstration of a topic
  • Discussion of the topic to aid understanding and to place it within your operating environment
  • The use of simulations, case studies, exercises and examples

The benefits from attending

By the end of the course you will feel confident to:

  • Understand the essence of good leadership
  • Explain the differences between a manager and a leader, management and leadership
  • Build a personal development framework within which to grow both professionally and personally
  • Consider a range of highly effective leadership and management tools to build and develop teams
  • Understand the team development process, how to recognise the warning signs and to keep progress on track
  • Apply a variety of skills and tools to enhance your role and your team’s performance
  • Understand why different motivation techniques work at different times with different people and then be able to select and effectively use the right one
  • Understand what happens to people when they are in a change environment and be able to build support strategies for you and them
  • Build and take ownership of your own development plan and career progression


  • Understanding what good management really is
  • The differences and connections between leadership and management
  • Understanding different management styles
  • Understanding your style and how to adapt it when you need to
  • Influencing
  • Measuring and managing performance of your team
  • Dealing with conflict
  • Appraisals
  • Motivational techniques
  • Using S.M.A.R.T.E.R
  • Understanding change
  • Effective and active communication: verbal and non-verbal
  • What is Emotional Intelligence (EQ)?
  • Selecting and building multi-disciplinary teams
  • The four steps in team development - opportunities and threats
  • Personal goals and commitments

Customer Feedback

"I like the relevance of the course to my job and the issues I face." - Manager at NIS Petrol




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