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Success in Multicultural Teams (SSK52)

  • To be announced for 2019


Nowadays - thanks to globalisation and modern communication tools - it is just normal to have interactions with people from different cultures on daily basis. Though how good are you to leverage all the opportunities presented by those multicultural environments? (Or at least) Can you avoid any misunderstandings?
During this 3-day session participants will learn the basic concepts around what are the cultural differences; if we can understand / measure them; how can we utilise those differences in multicultural teams. It is designed to be an experience-sharing opportunity among participants aided by break-outs and exercises.

Course Level: Foundation / Skill
Instructor: Kubilay Balci

Designed for you, if you are...

  • An employee of an international organisation
  • An expat
  • Leader or member of a multicultural team

How we build your confidence

This training covers the relevant amount of theory and combines it with interactive discussions and exercises to practise methods and tools. Modular design of the sessions enables us to combine different blocks and to customise the sessions to the needs of the group.
  • 3 days face-to-face training, including
  • Real life examples and experiences
  • Interactive group discussions and exercises to master the methods & tools
  • Visuals (pictures, flipcharts, videos) to help memorise concepts long term
  • Book, article and video recommendations for further learning
  • Experience sharing among participants

The benefits from attending

By the end of the course you will:

  • Understand the background of cultural differences
  • Get to see those differences as opportunities rather than complexities
  • Learn how to leverage differences
  • Receive a set of real life examples showing simple things to avoid
  • Be familiar with nuances between national and organisational cultures


  • What is “culture”? Traditional vs. modern definitions
  • Onion model
  • What are the cultural differences?
    - Perception of time
    - Role of time (mono vs. polychrone)
    - High context – low context
  • Can we understand and measure those differences?
    - Hofstede’s 6D model
  • Multi-focus model on organisational culture
  • Seeing similarities & leveraging differences
  • Effective communications
  • Dos & don’ts

Customer Feedback

"Kubilay not only shared his interesting approach but also promoted lively discussions among participants -each of whom has first-hand intercultural experiences from several countries. Many of us have a fair share of experiences in multicultural environments but having an understanding of the main reasons behind all those cultural differences and getting guiding principles on how to handle them was very beneficiary for all of us. As one of the participants stated: it was a different experience from our day-to-day work trainings and we surely will use most of it in our daily lives." - from VBC’s web page after a joint session with PWN (Professional Women Network)




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