This course covers the two aspects of crisis management: 1) How to be prepared and anticipate the unexpected event that leads to a crisis and 2) how to manage the crisis after the event has occurred.
Emergency response plans and operational crisis management are described in this course: The different plans and procedures prepared by the operator.
The objectives, definitions and rules of crisis management, the organisation, the actors and the definition of roles.
Finally, it details the different types of Training and Exercises required for preparation.
Course Structure: 6 modules of max. 2 hours each, delivered over 3 days
Each day will consist of 2 x 2-hour modules including a 30 min. break in between.
Course Level: Skill
Duration: 3 days
Instructor: Serge Majoulet or Philippe Vidal